* Click on a thumbnail of an image, the image will enlarge and an "Order" button will appear.
* Click on the "Order" button and the item will be added to your shopping basket.
* You can place the order, continue shopping or remove the item from your shopping basket.
* When you are ready to place your order, go to your shopping basket by clicking on the "Show Order" button and complete the order form.

CREDIT CARD PROCESSING AND TRACKING NUMBER NOTIFICATION
We will process your credit card information after your order has been shipped. If you have chosen Express Mail, UPS, or FedEx Next Day delivery, the Tracking Number and a scheduled delivery date will be emailed to you. You will be able to go to the respective site and track your order.

ORDER BY PHONE
If you prefer to order by credit card by phone please call 800-527-3126 between 9 and 5 EST, Monday though Friday

SHIPPING
Orders are usually shipped the next business day.
All etchings are sold unframed and unmatted and shipped in a heavy duty tube to insure safe arrival by UPS, USPS or FedEx. Giclee prints on paper include double-mats in standard frame sizes and are shipped flat. Giclee prints on canvas are sold unframed and unmatted and shipped rolled in a heavy duty tube.
Original Oil Paintings are insured for their full value.

SHIPPING AND HANDLING FEES
Shipping and Handling fee is $15.00 for Residential and Commercial UPS ground shipments or USPS Priority Mail in Mainland USA.
$20.00 for First Class Mail (Priority) to Alaska and Hawaii.
$30.00 for UPS 2nd Day Air to Mainland USA, Alaska and Hawaii.
$30.00 for US Postal Service Express Mail to anywhere in the USA.
$40.00 for Next Day Air by UPS, Next Day Air FedEx in USA.
$75.00 for US Postal Service Express Mail to foreign countries.
Shipping and Handling charges are included in the price for original paintings. FREE shipping on all orders totaling $1,000 or more.

Due to an agreement with our distributor in Japan we are not able to ship orders through this site, to Japan.

Go to www.carolcollettejapan.com for artwork available for shipment to Japan.

Sales Tax
There is no sales tax added.

30 DAY MONEY BACK GUARANTEE AND RETURN POLICY
If you are not completely satisfied with your order return your purchase within 30 days and we will refund 100% of the purchase price with no questions asked. Artwork must be in original and undamaged condition and in original packaging. Shipping charges are not refundable

MAILING LIST
For comments, questions or to be added to our mailing list for notification of new work and upcoming events please e-mail us at info@carolcollette.com
We will not sell or use your address in any other way.
You may also call 800 527-3126 Monday through Friday from 9-5 ET.